VSSD:
Science and Technology b 2010 / 176 pp. / paperback /
thesis / ISBN 978-90-6562-255-6 Available at
amazon.com x People often say they love a
product. What do they really mean when they say this, and is
this a phenomenon that is relevant to the field of design?
Findings from a preliminary study in this thesis indicated
that people describe their love as a rewarding, longterm,
and dynamic experience that arises from a meaningful
relationship built with products they own and use. Inspired
by existing approaches to the experience of love from social
psychology, research tools are developed for the closer
study of personproduct love. Using those tools the research
in this thesis investigates how person-product interactions
are linked to the experience of love and how these influence
love over time. The findings reveal how the experience of
love arises from personproduct relationships, how love
relationships develop over time, and which factors can
provoke change in the love experience and love relationships
over time. These findings present opportunities for design
researchers and designers to foster rewarding experiences
and longlasting person-product relationships. Person-product
love relationships can bring emotional rewards that benefit
people's wellbeing and stimulate sustained efforts to keep
loved products for longer. . a00 Updated: 18
November 2010, hlf@vssd.nl
SHOES, CARS, AND OTHER LOVE
STORIES: Investigating the experience of love for
products
Beatriz
Russo
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